The UPSCL

Faq

Frequently asked Questions

Faq

What payment methods do you accept?

We provide payment with: Credit cards (Visa, Mastercard) Paypal

Do you ship to the US or other international markets?

Sorry, not currently, but we intent to serve international markets soon.

Do I receive order and shipping information?

Once your order has been accepted, you will receive an e-mail with your order details. When your order is shipped from our storage you will receive a shipping confirmation e- mail. Should any of the item(s) you have ordered be out of stock you will be informed and your payment will not be processed for that item(s)

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Do I have to pay customs and import charges?

DDP (DELIVERY Duty Paid) is the method that we use for deliveries to EU countries. In such places the goods will arrive directly at the site indicated without having to pay anything in addition to the amount paid at the time of order.

How do I contact customer care?

Email: shop@theupscl.com Phone: +43 720 815315 Monday to Friday 9AM-17PM CET